FAQ

Refurbished products are pre-owned items that have been tested, repaired, and restored to meet high-quality standards. Our refurbished printers, scanners, laptops, and desktops are fully functional and come with a warranty.

Yes, our refurbished products are inspected and tested by certified technicians to ensure they perform like new. They offer excellent reliability and value for money.

Absolutely! All our refurbished products include a warranty for your peace of mind. Warranty terms vary by product, so please refer to the specific details on the product page.

Yes, you can return refurbished products within the specified return period if you’re not satisfied. You have the option for a refund or exchange, depending on your preference.

Yes, we offer comprehensive support for setting up and troubleshooting a variety of devices, including printers, scanners, desktops, WiFi systems, phone links, and email (e.g., Outlook). Our experienced support team is here to help with any setup or technical issues you may encounter.

You can reach our customer support team via email. For more details, visit our Contact Us page.

Shipping costs depend on your location and the size/weight of the product. We offer competitive shipping rates and occasionally run promotions with free shipping. Check our website or contact us for the latest shipping details.

Yes, many refurbished laptops and desktops can be upgraded with additional RAM, storage, or other components. Contact our support team for guidance on compatible upgrades.

Yes, our refurbished laptops and desktops come pre-installed with a genuine operating system (e.g., Windows), ready to use right out of the box.

Our technicians hold CompTIA A+ Certification, a globally recognized credential that ensures they are skilled and knowledgeable in their field.